FAQs

Below are some frequently asked questions. Feel free to reach out with any additional questions. 

 

Q: Can I pre-order a sold out item or have a custom order made?

A: Most items are intended to be one-off and special orders are closed at this time in order to keep creativity and production moving. (This excludes custom brand and initial pillows, which are restocked periodically) 

Q: When will my order ship?

A: All items ship within 3-5 days of purchase, unless stated in the description. 

 

Q: Do you offer wholesale?

A: Wholesale spots are limited. Please reach out via email for more info. (Kate@kissinkate.com)

 

Q: What’s the best way to get in contact?

A: Email (kate@kissinkate.com), Instagram Direct Messaging, or the contact page. If your message goes unanswered, please feel free to resend, as messages will occasionally end up in junk or hidden folders due to high volume contact periods.